LISTENING - Track My Reputation

Tracking reviews online about your brand across many review sites. This helps you create a review response strategy. Resolving any customer issues.

Is the process of encouraging reviews. Instead of waiting for customers to leave reviews on their own.

A review generation strategy allows you to encourage reviews. Anywhere your product or business is being reviewed.

Is the process of looking at online conversations about your brand and industry.

It includes watching your social media channels for mentions of your brand.

Turning unstructured data into structured data that is used for decision-making.

Monitoring, analyzing, measuring, and interpreting digital interactions and relationships of people, topics, ideas and content.

Alerts are notifications. Either by text or email. That informs users of changes in info on a particular product, service, or business.

They use powerful analytics to help companies watch their brand online. Alerts allow you to analyze your brand image.