BUILDING - Progress My Reputation

Tracking reviews online about your brand across many review sites. This helps you create a review response strategy. Resolving any customer issues.

Is the process of encouraging reviews. Instead of waiting for customers to leave reviews on their own.

A review generation strategy allows you to encourage reviews. Anywhere your product or business is being reviewed.

Is the process of looking at online conversations about your brand and industry.

It includes watching your social media channels for mentions of your brand.

Turning unstructured data into structured data that is used for decision-making.

Monitoring, analyzing, measuring, and interpreting digital interactions and relationships of people, topics, ideas and content.

Alerts are notifications. Either by text or email. That informs users of changes in info on a particular product, service, or business.

They use powerful analytics to help companies watch their brand online. Alerts allow you to analyze your brand image.

Is the collecting of conversations and messages to provide business insights. This also included reacting to each message.

Addressing concerns, complaints, and questions on each channel.

Asset creation covers a wide variety of media. Media products, are known as assets. Are used to counter any negative information put online about your business.

These include, but are not limited to images, videos, audio, publications, tutorials, and product demonstrations.

An asset is anything that is produced, owned, and controlled to produce something of value.

Achieving top search engine rankings requires a strategic approach. Two critical components of this strategy are backlinks and directory profiles.

Backlinks are inbound links from one website to another. They are also a vital part of Search Engine Optimization. Search engines use them to gauge the quality and relevance of your site.

Directory listings can enhance customer trust and confidence. They make it easier for customers to find and contact your business. Ensuring your business details are correct and up-to-date.

We Encourage satisfied customers to leave positive reviews to improve your profile.

If a negative event takes place on a social platform. In a publication or at an event.

It will need a specialized and customized response. To address or dismiss accusations or false information.

Attacks against your business brand and credibility need to be addressed. False allegations, fake reviews, or small claims court decisions can be published online.

We investigate, negotiate, and create assets. Such as positive social proof, or press. To deal with the negative effects these allegations cause.

Is a form of advertising that uses reviews from customers to promote or sell a product or service.

Reviews are the most common form of social proof! It makes customers feel like a part of your community and builds trust!

We identify great customer experiences and stories to incorporate into your marketing efforts!

Strategies designed to help your business deal with a negative event.

It involves implementing policies and procedures to defend, mitigate, and prevent a crisis.

Brand development is the strategic process of creating and distinguishing your company.

Development includes aligning your brand with your business objectives.

Communicating your brand to your target market. Updating or strengthening your brand as necessary.